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Customer Service
Alsa Group provides 24/7 service with a professional customer service team to maximize customer satisfaction.
Fast and Reliable Order Processing
Order Processes
Alsa Group’s order processes are managed with a customer-focused and transparent approach. After identifying the types of coal that meet their needs, customers can place their orders through our online platform or by contacting customer service.
Orders are promptly processed by our expert logistics team and reliably delivered to customers within the specified delivery timelines. Alsa Group ensures a transparent and efficient order process, prioritizing customer satisfaction at every stage.
Alsa Grup customers can select the options that meet their needs from a variety of coal choices and place their orders through our online platform or by contacting customer service.
Orders placed by customers are processed swiftly by our expert logistics team. The accuracy of the orders and their compliance with customer requests are meticulously checked.
Orders are delivered to customers reliably within the specified delivery processes. Alsa Grup ensures timely and smooth deliveries to its customers through an efficient logistics network.
Alsa Grup, prioritizes customer satisfaction at every stage and aims to provide the best service through a transparent and effective ordering process. Customer feedback is evaluated, and service quality is enhanced through continuous improvement efforts.
Professional Assistance Always at Your Side
Customer Support
Alsa Grup, prioritizes customer satisfaction by offering professional customer support services. Our expert team is always ready to assist and answer questions.
Our customer support team provides seamless solutions on order processes, product information, and other concerns. With our friendly and prompt service approach, being by our customers’ side is our top priority.
Quick Order
Avoid delays with our seamless and fast ordering processes.
Reliable Delivery
Expert Support
Our team of experts is always ready to assist you..
Satisfaction Guarantee
F.A.Q
Frequently Asked Questions
Find answers to your questions on key topics and manage your processes more smoothly.
Alsa Group offers a variety of coal types, including Soma coal, rice coal, and eco-friendly options.
You can quickly place your order through our online platform or by contacting our customer service.
Delivery processes occur within the specified time frames after you place your order.
Customer support services are available 24/7 to assist our clients every day of the week.
For detailed information about the product return process, you can contact our customer support team.
Pricing varies depending on the type of coal, quantity, and delivery location. For current pricing information, please contact us.
Contact Form
Contact Us
Akçeşme Mah. 2605 Sokak No:38
Merkezefendi / Denizli
Cumhuriyet neighborhood 85. Street. No : 24
Buldan / Denizli
Nemrut Industrial Zone, Yenifoça Road, 3rd Km
Aliağa / İzmir